06 Nov 2023

Embrace flexibility, let go of rigid structures in the workplace

Prior to Covid-19, flexible work setups were gaining popularity but were not universally adopted. The pandemic has demonstrated that remote work can be both productive and effective. While it’s essential to acknowledge that not all industries can transition entirely to remote work, a significant majority have that potential. 

This presents employers with an opportunity to shift away from the rigidity of traditional work settings and adopt a more adaptable approach that prioritises outcomes over set hours. 

What does more fluidity mean? 

A flexible workforce entails departing from the strict confines of a structured office environment and the conventional 9 a.m.-5 p.m. schedule. This approach champions the integration of work and personal life, placing less emphasis on the hours spent in the office, set start and end times, and the physical workspace. 

This shift towards a more adaptable workforce prioritises results, granting employees the autonomy and responsibility to deliver on their objectives. 

What possible hurdles should you keep in mind? 

Balancing workforce expectations

Transitioning to a more adaptable approach hinges on the mutual trust between the employer and employee. By clearly defining and communicating the precise objectives, methods, and expected results within an agreed-upon timeframe, both employees and employers can foster a positive and transparent atmosphere of trust. 

Striking the Right Balance

Each employee’s work preferences are shaped by their unique personal circumstances. It can be challenging for businesses to meet the preferences of every employee, as there’s no universal solution. A popular approach is implementing a hybrid work environment, allowing employees to work in the office for 1-3 days a week and the remainder from home or a remote location. Providing this hybrid option enhances work-life integration, alleviates commuting stress, and boosts productivity. Companies that adhere strictly to traditional work setups may run the risk of losing valuable talent to those offering a more flexible hybrid approach.

Broad Job Descriptions

The nature of our work and how we collaborate has undergone a fundamental shift, driven not only by Covid-19 but also by the digital revolution. It’s tempting to fall back on the job descriptions HR has on file. Yet, these older descriptions may not hold the same relevance in today’s landscape. What approach is required now, and what specific results are anticipated? Having a clear understanding of these aspects enables both leaders and employees to shift their focus from merely meeting KPIs to achieving outcomes that drive significant progress.


What advantages can a flexible workforce bring?

Shift the Focus to Results, Not Clock Hours

Establishing a framework centred on outcomes provides both employers and employees the chance to prioritise accomplishments over strictly adhering to designated work hours. Productive employees might efficiently meet their targets in four days, whereas others might require five. Alternatively, some might achieve their results in a condensed four-hour workday, as opposed to a traditional eight-hour schedule. Emphasising deliverables promotes autonomy and accountability among your workforces.

Rewarding Performance with Pay Incentives

Emphasising deliverables provides a solid foundation for implementing pay-for-performance incentives. This system allows employees who consistently exceed expectations to be duly recognised and rewarded for their exceptional performance and outstanding results.

Expanding Talent Reach Beyond Geographical Limits

Embracing a remote and flexible work environment eliminates location as a limiting factor, unlocking access to a wider pool of potential talent. Talent knows no bounds, and with geographical constraints removed, your talent pool expands significantly. This affords you greater freedom in attracting, hiring, and retaining high-calibre professionals, ultimately enhancing your business performance.

What steps can you take to enhance your readiness for a more flexible and adaptable workplace culture?

Acknowledge the Shift in Work Dynamics

Recognise that the nature of work has undergone a significant transformation. Embracing this change is pivotal for the future of your business. The decisions you make regarding work arrangements will reflect your leadership.

Make Informed Decisions, Avoid Assumptions

Base your decisions on thorough research, not assumptions. Investigate what your competitors are doing, observe trends in other industries, and stay informed through podcasts, news, and industry events. Additionally, consider the preferences and needs of your employees. Gather concrete facts before finalising any choices.

Take Proactive Steps, Don’t Wait

Action is key. Inaction can lead to falling behind, resulting in the potential loss of valuable staff, particularly your top talent. It’s not just about retaining current employees, but also about maintaining your competitive edge and attracting new talent.

Optimise Your Operational Systems

Given the increased fluidity in work arrangements, ensure your operational systems are robust and efficient. The impact of Covid-19 may have prompted many companies to reevaluate and adapt their systems and invest in quality HR software that is scalable, modular and adaptable to your business, such as Activ People HR. Assess each department or functional area to establish processes that enhance work practices, streamline operations, and bolster overall effectiveness. These systems will be instrumental in managing, monitoring, and sustaining a more adaptable workforce.

Prioritise Effective Communication

Communication is of utmost importance. Regular and transparent communication with both leaders and employees is essential for addressing concerns, questions, performance evaluations, and areas where improvement is needed. Your approach to communication should be versatile, repetitive, and maintain consistent messaging, whether in formal or informal settings. Ensuring that your leadership team is aligned is crucial in minimising the risk of miscommunication.

Revamping the Recruitment Process for Informed Decision-Making

Considering a wider talent pool, it’s crucial for companies to define their precise requirements for new hires, encompassing skills, capabilities, experience, and character traits. Tailored attraction strategies should be employed to engage the most suitable candidates for your business. Attracting candidates who are not the right fit can lead to increased workloads for your talent acquisition, human resources, and hiring teams.

The assessment and selection process should be meticulously designed to extract the essential information necessary for making informed hiring decisions. Remember, the recruitment process should be customised to suit the unique needs and goals of your business.

Reevaluate the Job Description

Shifting the focus towards the job description is crucial for establishing clear expectations from the outset. The job description outlines the criteria, responsibilities, and expected outcomes for the role within the business. When there is ambiguity in the job description, and individuals are uncertain about their objectives, desired outcomes may not be achieved.

Regrettably, job descriptions often remain either unclear or outdated. By paying attention to the specifics within the job description, you can implement effective recruitment procedures, refine performance management protocols, and design robust learning and development programs.

To conclude, with the perception of work/life balance becoming more elusive, the spotlight is now on work/life fluidity or harmony, presenting a rejuvenating outlook.

When individuals give equal importance to their personal values alongside their professional duties, they can attain a more seamless integration of work and personal life. This leads to heightened satisfaction and an overall sense of well-being.