This is the Activ People HR brand promise to you, our customer and sets out what you can expect when you deal with our brand.

We promise that:

  • We value our customers
    We treat all our customers with respect, listening and responding to their needs and we maintain regular contact with them on an ongoing basis.
  • We will add value to your organisation
    Our innovative software will save our customers time, reduce the costs of administering absence and increase their ability to report on all aspects of absence. It will also assist in compliance by ensuring a consistent sickness and absence policy throughout the organisation.
  • We offer a speedy, simple set up
    We will let the customer know clearly what information we will need from them prior to deployment. We guarantee that we will deploy the software in line with the agreed schedule.
  • We keep your data secure
    Our software is developed by Codel Software, who hold ISO27001 certification. We store your data on our secure UK-based servers in line with the highest data protection standards and security protocols.
  • Our software is easy to use
    We provide software that is intuitive to use and we provide guidance for the HR team as part of the deployment process.
  • We offer ongoing support
    We provide support via telephone and email from 9.00am to 5.00pm Monday to Friday. We respond to support enquiries promptly and maintain contact with the customer until their query is fully resolved.

Activ People HR - because you need more than HR software

Our HR support team are the best in the business. Choosing the right cloud based HR software is important – and providing the right support after deployment is just as vital.

You will receive administrator training before deployment, but support from our people is ongoing.

Our customers regularly praise the Activ People HR software support team, but just to ensure they remain on target, we do a customer survey every year – and the reviews are consistently good – like this one from our client Bootham School:

All the staff at Activ Absence that I have dealt with have been patient, friendly and extremely helpful no matter how many questions I have asked. The system does what we wanted it to do and best of all the team have helped us to adapt it to suit our needs. After sales support has been excellent and I would definitely use them again.

Bootham School